Tropical Butterfly House Wildlife Conservation Park

Enjoy our cosy indoor seating or picturesque outdoor patio with dining pods! Park entry not required. Find out more. 01909 569416 ext 209 | cafe@butterflyhouse.co.uk What you need to know when booking your visit following the easing of restrictions. We understand our visitors have differing concerns regarding Covid-19. We therefore encourage visitors to continue to wear masks or face coverings in all indoor areas of the park unless exempt. We also ask visitors to be mindful of others by keeping a safe distance from each other and to regularly wash and sanitise their hands. As a small centre, the health and safety of our visitors, staff and animals is paramount. As space and car parking facilities are limited, to ensure our visitors have a safe and pleasant experience we will continue to operate at a reduced capacity and require all visitors to book in advance online and a 3hour stay will remain in place for the time being. We will need everyone to book online prior to their visit, including members, rainy day return ticket holders and carers. Click here to book tickets for general admission, members, rainy day return passes and carers. Once booked tickets cannot be refunded but dates can be transferred subject to giving 48 hours notice and an administration fee will be charged. We are open every day except Christmas Day and Boxing Day. Our opening hours may vary throughout the year. Our current opening hours are: Weekdays: 11am -3.30pm and Weekends / School Holidays: 10am - 5.30pm We have introduced arrival times to help alleviate queues and allow for safe distancing. Each visit will be for a duration of three hours maximum with no re-admission. You will be asked to select an arrival time when making your booking online*. We ask that you please arrive at your agreed time as we cannot guarantee entry to visitors who arrive outside of this. *Please note your arrival time e.g., if your booking is for 11am - 2pm then your arrival time is 11am. We regret that we are unable to accept any promotional offers or discounts at this time. A limited number of tickets will be made available for our members each day. The percentage of tickets will be based on our average number of member visits recorded during the same pre-covid period. Members must still book online to allow us to maintain our maximum number of visitors per day. If you have a great time when visiting why not take out a membership during your visit and we will refund the cost of your admission. This can only be done on the day of your visit. If you have a Tropical Butterfly House or Yorkshire Attractions Group Gift Voucher, please check the booking site for ticket availability and email info@butterflyhouse.co.uk with the date you would like to attend and preferred arrival time. An official carer will be admitted free of charge when accompanying a full paying child or adult (one free carer per child or adult, normal admission charges apply to any additional carers). Carers must be included within your booking and should provide ID from Care Home/Employer, Care Allowance Claim Letter, a Metro bus pass for disabled which states 'Plus One' or a DWP/DLA/PIP letter that states that you are in receipt of a Carer's Allowance or the middle or highest rate of Disability Living Allowance or Personal Independence Payment. All areas of the park are accessible apart from one pond viewing area in the tropical house. Wheelchairs are available to hire subject to a deposit and availability. We have accessible toilet facilities.